Network check

Can this computer reach the practice room?

Open this page on the computer you practice on. It checks, from your browser, each service the practice room connects to. No sign-in, no practice session and no minutes. Nothing about the results is saved or sent anywhere.

Checking the connections practice needs…

Connections

Cadence Coach app
Waiting
cadencecoach.ai
Cadence Coach API
Waiting
cadencecoach.ai/api
Sign-in and saving sessions
Waiting
cohmqxktyficqrybqppk.supabase.co
ElevenLabs voice service
Waiting
api.elevenlabs.io
ElevenLabs voice connection (WebSocket)
Waiting
api.elevenlabs.io
ElevenLabs WebRTC signalling
Waiting
livekit.rtc.elevenlabs.io
LiveAvatar video service
Waiting
liveavatar.com
Microphone permission
Your browser asks first. The test only checks access: nothing is recorded or sent.

A plain-text summary to email to IT: the checks, pass or fail, your browser and the time. No personal details.

For your IT team

For your IT team

Cadence Coach (cadencecoach.ai) is a practice tool for financial advisors. Advisors practice client conversations with an AI client using fictional clients only. It holds no client data and does not connect to any client system.

Please allow these domains over HTTPS and secure WebSockets (port 443):
- cadencecoach.ai
- cohmqxktyficqrybqppk.supabase.co
- api.elevenlabs.io
- livekit.rtc.elevenlabs.io
- *.elevenlabs.io
- liveavatar.com
- *.liveavatar.com

Please also exclude them from SSL inspection. The practice voice uses WebSockets and WebRTC, which SSL inspection often breaks. WebRTC audio may also use UDP to the same hosts.

Privacy Policy: https://cadencecoach.ai/privacy
Security: https://cadencecoach.ai/security
Re-run this check: https://cadencecoach.ai/network-check

More detail in our Privacy Policy and Security page.

The checks open the same connections a practice does, without starting one. If every check passes and practice still won't connect, email support@cadencecoach.ai with your copied results.